Quality is the number one priority of Auto Temp Inc., and customers are our primary focus. We are currently certified ISO 9002/QS9000, which is the quality standard, required by all vendors to the automotive industry. We have also obtained ECE certification for approval in the European marketplace, and all of our glass has been certified for compliance to ANSI/SAE Z26.1 and FMVSS 205 standards. Our quality system emphasizes constant quality improvement, and within process control to ensure that nonconformities are discovered during the processing stage and subsequently eliminated from our operations. Variable control is obtained by sample inspection at every stage of manufacturing, and attribute control is obtained through 100 % visual inspection at three different intervals of processing. Optical distortion tests and fragmentation tests are performed during the tempering process as well. Everyone who has a hand in the production of specific part shares the responsibility of ensuring quality and each person knows that he or she is responsible for stopping any line if a nonconformity should occur. All nonconforming glass is visibly marked to ensure that it is not shipped, and stored in a separate area to be reworked or destroyed. Auto Temp, Inc. also practices test fits on particular part numbers with the quality engineer and the manufacturing engineer present in order to see the installation and gain insight as to critical areas of the glass and hardware where specifications may need to be tightened. Our current specification for glass size is +.030"/-.060" unless otherwise stated by the customer. Our current specifications on bend are +3mm/-0 variation from the O.E.M. source around the entire part. Any cases of nonconformities found by the customer will be dealt with by prompt corrective action to ensure that the problem is permanently eliminated, and that our overall manufacturing process is strengthened as a result.